eCOGRA - assistance to players
E-COGRA is simply put, the watchdog in online gambling disputes. The e-commerce Online Gambling Regulation and Assurance has been in force since 2003, and it is a regulatory body operating in the United Kingdom. Several high end gambling technology bodies have joined forces to build this non -profit organization. Some of the most important are the Casino 888, Microgaming and Bwin.

The mission statement of the e-cogra is to provide fair gaming and to solve fairly all the disputes that might arise during the practice of gambling. There are a lot of gambling sites, out of which some may operate as scam, and it is very important that you, as a new player avoid these scam sites.

Further, they make sure that the following are respected:
  • The safety of the online player- the online world may be filled with several traps, especially when one has to link his credit card to an account in a gaming setting. E-cogra makes sure that your personal details are safe and that you are not exposed to any kind of risk while playing on the respective site.
  • That consistency is respected- there are several rules that must be kept, and which should be the same in all the games, for all the players. This is a very important part of fair-gaming in this huge gambling industry.
  • E-cogra wants itself as a regulatory body for both gamers and site owners, and it keeps a perfect balance between the two.
  • They are mediating the disputes that arise between gamers and site owners/ operators. As you may already know, these disputes can very easily happen, since it is money in the line. Both parties must be protected, and a fair solution must be found to solve such problems.
  • It builds a set of well defined rules that must be respected by casino gaming sites and their owners. This fact in time will bring about fewer disputes, and more organized playing environments. Those sites which actually abide by the rules of the ecogra have their banner displayed usually in the upper left or right corner of the landing page. This banner is a very good indicator for you the player, that you have entered a safe environment where your rights will be respected, and where you don't have to be afraid of the exposure of your personal data.
It has happened several times that payers file disputes with the casino owners/ operators. E-cogra has always offered free assistance for the player in managing these disputes.

E-cogra is a regulatory organization which is much needed in the gaming industry, mainly because the gaming world is huge and there are several thousands of players involved in games every minute. Just one little sparkle and a complaint can be filed. From there on, it is the job of the e-cogra to take care of the dispute and settle it in a fair way for any of the parties involved (player vs. owner). Enjoy your games and watch after the e-COGRA logo at all times!
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